Consumer Research

Consumer behavior drives everything we do, every decision we make and every dollar we spend on behalf of our clients to meet their goals. We stop at nothing to sift through every bit of data to get at what your customers are looking for. Our research aficionados are expert at qualitative and quantitative research and are able to facilitate complete research studies here at Commit that include myriad formats, like online surveys, one-on-one phone interviews, focus groups, market segmentations, intercept interviews and advertising concept preference testing.

We do all this because defining who your target customer base should be is integral to all marketing efforts. If we don’t know who your brand lovers are, how can we target marketing toward them? We can’t. So, we find out who they are. In order to gain deeper insights into the makeup of our clients’ existing and prospective customers, we leverage existing customer data to develop personas to include their geographic, demographic and psychographic profiles. These personas will guide all acquisition/retention messaging and targeting in the future.