How to Improve Your Customer’s Online Shopping Experience

Melinda Carter
May 22, 2019

It is projected that in 2021, over 2.14 billion people worldwide will purchase goods and services online. Yes, you read that correctly, billion with a b. Of those billions of online shoppers, only a small fraction will ever come across your site. Of those that reach your site, an even fewer amount will actually purchase […]

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Can You Remove a Bad Review on Facebook?

Janelle Brannock
September 18, 2018

It happens.   A customer has a bad experience with a company. She writes a scathing review on the company’s Facebook page and moves on.   That company—maybe it’s your company—now has to figure out what to do.   A lot of companies may wonder if they can remove, or take down, negative Facebook reviews. […]

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Can You Remove Negative Google Reviews?

Commit Agency
July 17, 2018

It’s no secret that product and service reviews play a heavy role when customers are making decisions. In fact, studies show that the majority of customers will refuse to do business with you if your local listings have a handful of negative reviews.   Consumers are doing more research before purchasing than at any other […]

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